Careers at Airbnb

About Airbnb

Airbnb is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. An economic empowerment engine, Airbnb has helped millions of hospitality entrepreneurs monetize their spaces and their passions while keeping the financial benefits of tourism in their own communities. With more than half a billion guest arrivals to date, and accessible in 62 languages across 220 countries and regions, Airbnb promotes people-to-people connection, community and trust around the world.

About Airbnb China

As an independent business unit, China is one of the major engines behind Airbnb's global growth. The company has increased its investment in China and experienced rapid growth since officially entering the market at the end of 2015. Airbnb continues to  focus on product localization and innovation to better serve local users and enhance the user experience, nurture a trusting local community, and engage Chinese Millennial travelers with inspiring brand moments. As one of the leaders in the home sharing industry, Airbnb works with partners across many fields to actively promote the sustainable development of this emerging industry and achieve win-win results for everyone. Airbnb will continue to build an efficient local team, bringing the end-to-end, authentic travel experience to Chinese travelers, and creating a world where "anyone can belong anywhere".

We are looking for talented Data Analysts to join our China Data Science team. Working alongside other team members to dig deep into Airbnb's marketplace data, you will help translate complex findings and results into a compelling narrative about this highly strategic, fast-growing market. In this role, you will have tremendous upwards exposure as the Data Science team’s mouthpiece to senior business partners. If you’re passionate about leveraging data to drive business and product decisions, we want to hear from you.

The work for DS analytics in China:

  • Support and drive initiatives in the Community Support area. Discover data insights and help the team make data-driven decisions.
  • Data analysis for product flows such as chatbot, help center, phone IVR system. Optimize flow efficiency to improve customer service. 
  • Effective communications with key stakeholders including Product Managers, Engineers, Designers, Operation Managers during daily collaboration.
  • Build key data sets/pipelines to empower operational and exploratory analysis.
  • Evaluate and define product and business goals and metrics.
  • Experiment design, measurement, and analysis.
  • Democratize data by building and socializing decision tools (dashboards, reports).
  • Partner with other data scientists to “tell the story” behind the data.


  • 4+ years of industry experience in data analytics area & degree in - Computer Science, Statistics, Applied Math, Economics or related quantitative fields preferred.
  • Experience building large dashboard end-to-end (including visualization and data pipeline) that serves a big team
  • Experience guiding product decisions based on data and A/B testing a plus
  • Experience with common analysis tools such as SQL, R, and Python
  • Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business - both on a macro-level and micro-level
  • Strong analytical thinking and communication skills.

Note: This position is based in Airbnb Beijing Office.







  • 支持用户支持团队的战略及产品决策。利用数据结果帮助团队做出最优决策。
  • 依靠数据分析,对自助服务机器人、语音自助服务系统、帮助中心等产品线进行战略设计及优化。帮助提供高质高效的用户服务,支持爱彼迎中国的长期健康成长。
  • 日常工作中,与产品经理、工程师、设计师等同事进行高效沟通,合力打造优质产品
  • 向产品和业务团队定期输出指标体系和最新的业务动态,帮助中国团队了解指标变动背后的原因, 并提供数据指导以推动战略决策的形成与落地
  • 构建与业务相关的数据仓库和ETL定时任务,为产品团队的探索性分析赋能
  • 评估和定义产品和业务指标
  • 推广自动化决策工具(数据仪表板,数据报告)赋能业务方进行数据分析
  • 与其他数据科学家深入合作,阐释数据背后的故事


  • 具备4年以上行业经验,具有极强的业务影响力;数理专业优先
  • 具备跨团队合作的工作经验,能够高效地收集不同职能部门的需求并确定正确的业务指标,帮助衡量在宏观和微观层面上的业务发展状况
  • 精通SQL或其他数据查询语言;熟练使用SQL,R,Python等数据分析工具;有设计与搭建数据仓库、管理ETL自动化任务,和有从原始数据采集到数据应用和数据可视化的全栈经验者优先
  • 对建立高效可用的数据报表和数据可视化工具感兴趣
  • 良好的分析思维能力和沟通能力;做事积极主动,具备快速学习的能力
  • 精通中文和英文;加分项:具备A / B实验的经验,能够根据实验数据结果引导产品决策