Careers at Airbnb

About Airbnb

Airbnb is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. An economic empowerment engine, Airbnb has helped millions of hospitality entrepreneurs monetize their spaces and their passions while keeping the financial benefits of tourism in their own communities. With more than half a billion guest arrivals to date, and accessible in 62 languages across 220 countries and regions, Airbnb promotes people-to-people connection, community and trust around the world.

About Airbnb China

As an independent business unit, China is one of the major engines behind Airbnb's global growth. The company has increased its investment in China and experienced rapid growth since officially entering the market at the end of 2015. Airbnb continues to  focus on product localization and innovation to better serve local users and enhance the user experience, nurture a trusting local community, and engage Chinese Millennial travelers with inspiring brand moments. As one of the leaders in the home sharing industry, Airbnb works with partners across many fields to actively promote the sustainable development of this emerging industry and achieve win-win results for everyone. Airbnb will continue to build an efficient local team, bringing the end-to-end, authentic travel experience to Chinese travelers, and creating a world where "anyone can belong anywhere".

We are looking for talented Data Analysts to join our China Data Science team. Working alongside other team members to dig deep into Airbnb's marketplace data, you will help translate complex findings and results into a compelling narrative about this highly strategic, fast-growing market. In this role, you will have tremendous upwards exposure as the Data Science team’s mouthpiece to senior business partners. If you’re passionate about leveraging data to drive business and product decisions, we want to hear from you.

The work for DS analytics in China:

  • Support and drive initiatives in the Community Support area. Discover data insights and help the team make data-driven decisions.
  • Data analysis for product flows such as chatbot, help center, phone IVR system. Optimize flow efficiency to improve customer service. 
  • Effective communications with key stakeholders including Product Managers, Engineers, Designers, Operation Managers during daily collaboration.
  • Build key data sets/pipelines to empower operational and exploratory analysis.
  • Evaluate and define product and business goals and metrics.
  • Experiment design, measurement, and analysis.
  • Democratize data by building and socializing decision tools (dashboards, reports).
  • Partner with other data scientists to “tell the story” behind the data.

Qualifications:

  • 4+ years of industry experience in data analytics area & degree in - Computer Science, Statistics, Applied Math, Economics or related quantitative fields preferred.
  • Experience building large dashboard end-to-end (including visualization and data pipeline) that serves a big team
  • Experience guiding product decisions based on data and A/B testing a plus
  • Experience with common analysis tools such as SQL, R, and Python
  • Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business - both on a macro-level and micro-level
  • Strong analytical thinking and communication skills.

Note: This position is based in Airbnb Beijing Office.


爱彼迎公司简介

爱彼迎是全球领先的特色住宿和体验项目预订平台,提供700多万个独具当地特色的住宿选择和4万项精心策划的体验活动,均由当地房东和体验达人倾力打造。作为赋能经济发展的引擎之一,爱彼迎正在帮助数以百万计的旅游服务创业者将房源和爱好转化为收入,也让当地社区享受到了旅游业带来的经济效益。迄今为止,爱彼迎已接待超过5亿人次房客,在全球220个国家和地区提供62种语言服务。爱彼迎致力于在全球范围内促进人与人之间的交流和信任,打造充满人情味的社区。

爱彼迎中国简介

作为一个独立的业务部门,中国是Airbnb爱彼迎全球增长的重要引擎之一。自2015年底正式进入中国起,爱彼迎在中国市场不断加大投入,实现了持续快速增长。爱彼迎将持续升级本土产品,打造创新的品牌活动,提升用户体验,构建有凝聚力的社区。作为共享住宿行业的领军者之一,爱彼迎还携手各方,积极推动这一新兴行业的可持续发展,实现多方共赢。我们将继续打造高效的本土团队,将原汁原味的旅行体验带给中国旅行者,创造“家在四方”的归属感,重新定义旅行。

爱彼迎将中国视为至关重要的战略市场,并且我们相信多年来在全球建立的旅行网络能使我们为中国客人提供最独特的旅行体验。基于中国市场的战略重要性以及中国独特的文化和互联网环境,我们正在竭力投资打造一支专注中国市场的团队来开发本地化的产品功能(例如微信登陆/共享,支付宝支付),进行符合中国文化的产品设计,不断加速中国业务的复合增长。我们理想的数据科学家候选人会注重细节,拥有良好的沟通能力和解决问题的热情,同时候选人也对发展爱彼迎中国市场具有强烈的热情。

分析方向的数据科学家在中国的工作将包括:

  • 支持用户支持团队的战略及产品决策。利用数据结果帮助团队做出最优决策。
  • 依靠数据分析,对自助服务机器人、语音自助服务系统、帮助中心等产品线进行战略设计及优化。帮助提供高质高效的用户服务,支持爱彼迎中国的长期健康成长。
  • 日常工作中,与产品经理、工程师、设计师等同事进行高效沟通,合力打造优质产品
  • 向产品和业务团队定期输出指标体系和最新的业务动态,帮助中国团队了解指标变动背后的原因, 并提供数据指导以推动战略决策的形成与落地
  • 构建与业务相关的数据仓库和ETL定时任务,为产品团队的探索性分析赋能
  • 评估和定义产品和业务指标
  • 推广自动化决策工具(数据仪表板,数据报告)赋能业务方进行数据分析
  • 与其他数据科学家深入合作,阐释数据背后的故事

岗位要求:

  • 具备4年以上行业经验,具有极强的业务影响力;数理专业优先
  • 具备跨团队合作的工作经验,能够高效地收集不同职能部门的需求并确定正确的业务指标,帮助衡量在宏观和微观层面上的业务发展状况
  • 精通SQL或其他数据查询语言;熟练使用SQL,R,Python等数据分析工具;有设计与搭建数据仓库、管理ETL自动化任务,和有从原始数据采集到数据应用和数据可视化的全栈经验者优先
  • 对建立高效可用的数据报表和数据可视化工具感兴趣
  • 良好的分析思维能力和沟通能力;做事积极主动,具备快速学习的能力
  • 精通中文和英文;加分项:具备A / B实验的经验,能够根据实验数据结果引导产品决策