Systems Engineer, BizTech

The Systems Engineering team is looking for a SaaS/Identity Engineer with expertise in Enterprise SaaS administration and devops automation, including developing tools to manage and automate both user provisioning/deprovisioning, identity access workflows and devops toolchain improvements. The application environment is a variety of SaaS and On Premise based applications used by Airbnb employees across multiple departments, including SaaS based SAML SSO and 2FA solutions (IaaS, MFA, SaaS). 

Experience level

• BS in Computer Science or a closely related technical field.
• Senior level industry experience in devops and IAM.

Skills

• Hands on and in depth experience with the Administration of Enterprise SaaS solutions such as G-Suite, Box, Workday, Concur, Webex, including command line and Synchronization tools (such as GAM/GADS).
• Experience designing and configuring SAML SSO and other Identity Access Management related tools and systems.
• Expert in one more scripting or developer languages such as Bash, Ruby, Python.
• Expert in devops toolchains (containers / orchestration, configuration management or declarative state tools).
• Thorough familiarity with writing to API interfaces for SaaS applications (SOAP/REST) for user provisioning and automation purposes.
• Standards and Protocols: LDAP, RADIUS, HTTP(S), SFTP, SSH, SOAP, XML RPC, REST, JSON, YAML, SCIM.

Core Competencies

• Administer, optimize and operate Airbnb’s G-Suite, Box, IDP,  and other large scale SaaS tools.
• Manage and support user provisioning and automation systems as well as assist with the day to day high level Administration of various SaaS applications and tools.
• Responsible for requirements gathering, architecting and designing, vetting, building, developing and managing complex automations and/or interactions between existing solutions.
• Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units as it pertains to SaaS automation and provisioning.
• Create accurate and clear technical documentation; develop support processes and procedures; integration templates; operational training and support hand-off to peers.
• Excellent analytical and problem-solving with an ability to decipher highly technical data.
• Excellent decision triage with emphasis on detail and follow-up.

Bonus Skills

• Experience working with Commercial IAM/Role Management solutions.
• Familiarity with undergoing financial audit and compliance processes and workflows.
• Have worked as the primary/super-admin for various SaaS systems including managing complex sharing/permissions schemes.
• Experience with GraphQL.
• Demonstrated system or application level security patch framework design.

Benefits include:

• Stock
• Competitive salaries
• Quarterly employee travel coupon
• Paid time off
• Medical, dental, & vision insurance
• Life insurance and disability benefits
• Fitness discounts
• 401K
• Flexible Spending Accounts
• Apple equipment
• Commuter subsidies
• Community involvement (4 hours per month to give back to the community)
• Company sponsored tech talks and happy hours
• Breakfast, lunch, and dinner
• Much more...
  

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