Careers at Airbnb

The Systems Engineering team is looking for a SaaS/Identity Engineer with expertise in Enterprise SaaS administration and devops automation, including developing tools to manage and automate both user provisioning/deprovisioning, identity access workflows and devops toolchain improvements. The application environment is a variety of SaaS and On Premise based applications used by Airbnb employees across multiple departments, including SaaS based SAML SSO and 2FA solutions (IaaS, MFA, SaaS). 

Experience level

  • BS in Computer Science or a closely related technical field.
  • Senior level industry experience in devops and IAM.


  • Hands on and in depth experience with the Administration of Enterprise SaaS solutions such as G-Suite, Box, Workday, Concur, Webex, including command line and Synchronization tools (such as GAM/GADS).
  • Experience designing and configuring SAML SSO and other Identity Access Management related tools and systems.
  • Expert in one more scripting or developer languages such as Bash, Ruby, Python.
  • Expert in devops toolchains (containers / orchestration, configuration management or declarative state tools).
  • Thorough familiarity with writing to API interfaces for SaaS applications (SOAP/REST) for user provisioning and automation purposes.
  • Standards and Protocols: LDAP, RADIUS, HTTP(S), SFTP, SSH, SOAP, XML RPC, REST, JSON, YAML, SCIM.

Core Competencies

  • Administer, optimize and operate Airbnb’s G-Suite, Box, IDP,  and other large scale SaaS tools.
  • Manage and support user provisioning and automation systems as well as assist with the day to day high level Administration of various SaaS applications and tools.
  • Responsible for requirements gathering, architecting and designing, vetting, building, developing and managing complex automations and/or interactions between existing solutions.
  • Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units as it pertains to SaaS automation and provisioning.
  • Create accurate and clear technical documentation; develop support processes and procedures; integration templates; operational training and support hand-off to peers.
  • Excellent analytical and problem-solving with an ability to decipher highly technical data.
  • Excellent decision triage with emphasis on detail and follow-up.

Bonus Skills

  • Experience working with Commercial IAM/Role Management solutions.
  • Familiarity with undergoing financial audit and compliance processes and workflows.
  • Have worked as the primary/super-admin for various SaaS systems including managing complex sharing/permissions schemes.
  • Experience with GraphQL.
  • Demonstrated system or application level security patch framework design.

Benefits include:

  • Stock
  • Competitive salaries
  • Quarterly employee travel coupon
  • Paid time off
  • Medical, dental, & vision insurance
  • Life insurance and disability benefits
  • Fitness discounts
  • 401K
  • Flexible Spending Accounts
  • Apple equipment
  • Commuter subsidies
  • Community involvement (4 hours per month to give back to the community)
  • Company sponsored tech talks and happy hours
  • Breakfast, lunch, and dinner
  • Much more...

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