Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates. 
 
In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them?  If so, we want to talk to you!
 
Summary

We’re searching for an experienced program manager to join the Airbnb Hosting Program Management Office!  The ideal candidate will have a sharp mind for solving problems in a pragmatic way, and a proven ability to strategize and implement high-level program initiatives using industry best practices. As a program manager, you will have a strong talent for aligning goals across cross-functional teams by bringing structure, teamwork, and critical thinking. Ultimately, you are driven by the will to create an inclusive work experience for your program teams and nurture program success from inception to completion. 

Responsibilities

  • Daily program management throughout the program life cycle
  • Defining the program governance (controls)
  • Planning the overall program and monitoring the progress
  • Managing risks, issues, and taking corrective measurements
  • Coordinating the projects and their cross dependencies
  • Managing and utilizing deliverables across projects
  • Managing stakeholders’ expectations & communication
  • Aligning the deliverables (outputs) to the program’s “outcome”
  • Managing the program management documentation & deliverables such as the program charters, timelines, RACI charts, and communication plans

Required Experience, Skills, and Attributes

The program manager must have strong practical experience in project/program management, which have been gained through managing large and complex programs. They must have the following:

  • Strong knowledge and handling of project and program management methodology and techniques;
  • Understanding of the wider objectives of the program;
  • Ability to work positively with cross functional stakeholders and align them on common goals;
  • Strong leadership and management skills;
  • The ability to find innovative ways to resolve problems 

Qualifications

  • Minimum 8-10 years experience managing moderate to large sized projects/programs from initiation to launch within complex operating environments.
  • Exceptional leadership, priority management, facilitation, and organizational skills
  • Outstanding working knowledge of project/program management principles

Preferred/Plus

  • Certified in at least 2-3 different program & project management methodologies such as, Scrum (CSM), SAFe (SPC, SA), PMI-PMP, SAPM, etc.
  • Strong knowledge in user experience and design thinking principles 
  • Previous experience in building PMOs and establishing program management processes
  • Previous experience managing direct reports 
  • Strong knowledge in program/portfolio management tools (Atlassian Suite, Asana, etc)