Founded in 2008, Airbnb exists to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 6+ million unique places to stay in nearly 100,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 30,000+ unique, handcrafted activities run by hosts across 1,000+ markets around the world. Airbnb’s people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.

The KYC / Suspicious Activity Monitoring Lead role is based in Luxembourg City and will report to the Chief Compliance Officer of Airbnb Payments Luxembourg S.A. (APL).  The successful candidate will serve as the POC for EEA / UK Know Your Customer (KYC), sanctions  and suspicious activity monitoring reviews.  S/he will act as a liaison with the Airbnb Payments global team on policy, program updates, strategy and ad-hoc projects within these areas. The successful candidate will also be an alternate POC for contact from the CRF/FIU for requests for information.

Important: This role requires candidates to be based in Luxembourg City, and is not eligible for relocation support.  No work visa sponsorship available for this role.


General Duties

  • Review escalated, higher risk or complex requests from analysts to provide guidance and direction
  • Assess and approve (or otherwise) suspicious, high risk activities, customer profiles and investigations
  • Document policy and procedural exceptions; escalate issues as needed
  • Draft and submit SARs to FIU and other competent authorities
  • Provide support and payments compliance subject matter expertise to investigations and operational teams as well as internal stakeholders
  • Understand and apply APL policies and procedures
  • Ensure Luxembourg regulatory payments compliance obligations are being met 


  • Oversee the due diligence and documentation on users
  • Apply a risk-based approach to KYC
  • Periodically evaluate existing users according to established policies and procedures
  • Investigate high risk clients and make recommendations where appropriate to the CCO, including Politically Exposed Persons, and obtain all necessary documentation to complete the client file 
  • Thoroughly document the research and analysis related to the financial activity and related entities of users, for an audience that includes management, regulators, and auditors

Sanctions Screening

  • Conduct analysis of alerts for potential sanctions breaches
  • Leverage open and closed source systems to accurately disposition potential list matches
  • Work with the screening manager to develop and enhance the screening process

Suspicious Activity Monitoring

  • Leverage thorough understanding of the payments and hosting platform in order to identify typologies  that surface unusual activities or transactions
  • Review and recommend the results of investigations to the CCO
  • Work closely with analysts in other jurisdictions to ensure a globally consistent approach and standard


  • Experience working with global payments platforms
  • Familiarity with the regulating bodies of the Luxembourg financial sector (CSSF, FIU)
  • Sound understanding of AML and CTF framework in the EU and UK
  • 2-3 years of experience in similar position / minimum 5 years working experience in financial services
  • Fluency in English & one other European language (preferably Portugese)
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We provide equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.