Careers Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join
Airbnb Capability Center (ACC formerly known as Airseva) was set up in 2017 in Gurgaon. We provide specialized operational services which allow Airbnb's business and responsibilities across the world. These include Finance Technology, Finance Shared Services, Analytics, Engineering, amongst other verticals. Our offices are home to multi-experienced teams with an understanding of our business and community. We're hospitable, fun and we welcome all with open arms.
The difference you will make
The Manager, Analytics will be responsible for leading a team of Business Analysts who support functions across Global Operations and Business Org. The ACC Analytics team is accountable in making sure we continue to define the right metrics and then work with respective functions to drive those metrics. It is a critical team to help enable the purpose of having a Global Capability Center. The team also collaborates on key issues across each of the business units and acts as a co-owners in driving outcomes and impact.
A typical day
- Design and reporting on Metrics
- Develops measurement strategies and reporting of key business metrics for multiple audiences including senior leadership
- Collaborate with leaders and managers to determine and address data and reporting needs for various initiatives
- Driving Outcomes
- Determine the meaning of data and explain how various teams and leaders can leverage it to improve and streamline their processes
- Ensure that our work delivers against the functional goals
- Continuously seeks ideas to help team be the best in the network and also add value to improve customer experience / product /processes
- Collaborate with functional team across Operations, Product, Engineering, BPI etc to help drive business priorities
- People management
- Build and lead a team of highly qualified experts who thrive in problem solving and critical thinking leveraging best in class analytics solutions
- Be the custodian of culture and help keep the team engaged and motivated
Your Expertise
- Ability to thrive in a dynamic environment with a high degree of ambiguity
- BTech/MBA. with a minimum of 15+ years of experience. With at-least 5+ yrs of people leadership experience
- Experience working on practice building, corporate strategy, and solution development as a part of Business Solutions and Analytics group.
- Start up / Tech / Analytics / E-Commerce company exposure will be preferred.
- Strong analytical capabilities & mathematical mindset.
- Expert with Microsoft Excel and various business intelligence and analytical tools.
- Automation of BI processes, Data mining & exploratory analysis, Stakeholder & Project Management
- Understanding of data gathering, inspecting, cleansing, transforming, and modeling/diagramming techniques.
- Communication skills with the ability to distill complex subjects to a wider audience.
- Keen attention to detail.
Our commitment to inclusion & belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at: reasonableaccommodations@airbnb.com.