Procurement Transformation Manager

The Community You Will Join: 

At Airbnb, we envision a frictionless experience where employees seamlessly interact with procurement tools, empowering them to focus on what truly matters. As a Procurement Programs Manager, you will play a crucial role in our dynamic team - ensuring that every interaction with our procurement tools and processes is positive and efficient. 

You will be responsible for leading the transformation of procurement tools and processes, while managing various procurement programs within the realms of AI and invoice-to-pay. Your expertise in AI, continuous improvement, strategic thinking, and change management will foster the development of innovative procurement solutions across the organization. 

Your role will involve close collaboration with key cross-functional partners, including Finance Technology, Procurement, Employee Experience, and other various Airbnb business partners. Together, you will ensure the efficient management of our programs and create an environment of collaboration, innovation, and inclusivity. Our focus on creating a delightful procurement experience will be at the forefront of everything you do. Join us and be part of a team that is making a positive impact in the world of procurement.

The Difference You Will Make:

In this visionary role as the Procurement Programs Manager, you will leverage your creativity and strategic mindset to reimagine and revolutionize the procurement landscape at Airbnb. Picture a future where procurement processes are seamlessly integrated with cutting-edge technology, creating a delightful experience for employees at every touchpoint. You will lead projects that utilize the power of AI within the Finance organization, crafting innovative strategies that not only streamline requisition, invoice, and payment experiences but also transform them into moments of ease.

As you architect these initiatives, you will enhance the engagement between the employee experience and the Procurement operations team, ensuring that every transformation aligns with the dynamic needs of stakeholders while fueling Airbnb's growth. Join us in this exciting journey where we will redefine the way procurement empowers our organization!

A Typical Day: 

• Planning / Roadmap Development: Lead the development and execution of strategic planning and roadmap initiatives, ensuring alignment with organizational goals and priorities while effectively managing resources and stakeholder expectations.
• Innovate Tools and Processes: Develop strategies to enhance employee experience with procurement tools and processes, while simultaneously boosting the efficiency and effectiveness of the Procurement team.
• AI Adoption: Collaborate with finance stakeholders to identify workflows suitable for AI automation, lead the identification and execution of such projects with cross-functional teams.
• Identify Pain Points and Opportunities: Utilize data analysis and feedback from key stakeholders to uncover process and technology challenges. Use these insights to prioritize and oversee system enhancements and process improvements with the highest impact.
• Drive System Enhancements and Automation: Lead the execution of high-impact initiatives by developing strategies, forming project teams, and identifying solutions that improve employee and supplier experiences. Focus on system enhancements, automation, and continuous improvements.
• Collaborate on Strategic Initiatives: Work closely with stakeholders and suppliers to prioritize key initiatives and align on solutions that enhance procurement systems and processes. Implement tools and system enhancements to improve the overall experience for employees, suppliers, and the Procurement team.
• Manage Change and Educate Users: Develop and implement change management strategies, such as communications, training materials, and office hours, to ensure employees are well-informed and capable of using tools and processes effectively.

Your Expertise:

• 8+ years of experience managing procurement programs and/or leading transformation initiatives. 
• Proficient in utilizing ERP tools (ex Oracle) specifically within the procurement domain.
• Passionate about procurement and innovation, with a background in AI and change management focused on enhancing the customer experience. 
• Demonstrate a laser focus on redefining processes, fostering creativity, and embracing innovation to deliver unique solutions that drive impactful results.
• Well-versed in procurement tools and processes, with expertise in implementing enterprise-wide systems.
• Skilled in building relationships in a cross-functional environment and proven success in influencing stakeholders at all levels.
• Highly analytical, with strong problem-solving skills and a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, both written and oral, with the ability to influence up, down, and across the organization.
• Self-motivated, reliable, and detail-oriented, capable of managing multiple tasks efficiently with minimal supervision.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Offices: United States