Skip to main content Careers at Airbnb Careers

Content Lead

Gurugram, India
Role overview Application

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Training Content Lead will collaborate with subject matter experts to design, develop, and implement innovative instructional materials for online courses and learning pathways. The instructional developer will be responsible for creating engaging content that meets learning objectives using learning management systems (LMS) and authoring tools. Additionally, the role involves evaluating the effectiveness of instructional content and revising materials based on learner feedback.

The Difference You Will Make:

This position requires a strong understanding of learning and instructional design theories (neuroscience and adult learning theories), curriculum development, and instructional technology. The instructional developer will work closely with cross-functional teams, including learning performance consultants, project managers, to ensure that all content is aligned with the overall goals of the project. We are looking for someone with excellent communication skills, the ability to manage multiple projects simultaneously, and proficiency in multimedia content creation and understanding of Adult Learning and Curriculum Structures.

A Typical Day:

  • Collaborate with subject matter experts to develop engaging and effective instructional materials for online courses, training programs, and in-person learning experiences
  • Design and develop elearning modules, using authoring tools such as Articulate software, Video Software, and AI Simulation Software
  • Manage project timelines and coordinate with the project team to ensure timely delivery of all course materials
  • Conduct learning needs assessments and apply appropriate instructional design models, such as ADDIE, to design content
  • Create interactive storyboards, simulations, and multimedia elements that enhance the learning experience
  • Utilize learning management systems (LMS) to manage course content, track learner progress, and analyze learning outcomes
  • Revise and update instructional materials based on learner feedback, performance metrics, and evolving project goals
  • Develop and implement training programs for internal teams and professional development initiatives
  • Ensure that all instructional content is aligned with learning objectives, design principles, and best practices for online learning
  • Collaborate with cross-functional teams, including project managers, developers, and stakeholders, to meet organizational goals
  • Understand how Adult Learning and Neuroscience contribute to effective curriculum
  • Use multiple media and software tools skillfully (Well Said, Synthesia, AI Simulation Software Design)

Your Expertise:

  • Bachelor’s or master’s degree in instructional design, instructional technology, education, or a related field
  • Experience as a classroom instructor
  • At Least 7-8 years of experience in instructional design or technical writing
  • Proven experience in instructional design, course development, and course design for online learning environments
  • Proficiency in LMS platforms, similar systems
  • Expertise in using authoring tools such as Articulate products and Video Products (like Synthesia)  
  • Strong understanding of learning theories, instructional design models (such as ADDIE), and design principles
  • Excellent communication skills and ability to work with subject matter experts, stakeholders, and team members to meet project objectives
  • Strong organizational and project management skills, with the ability to manage multiple projects simultaneously
  • Experience in creating interactive content, including storyboards, simulations, and multimedia elements
  • Ability to analyze learning needs and develop innovative learning solutions
  • Experience in developing instructional materials for higher education, corporate training, and government agencies.

Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following:

  • Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise
  • Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 25 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings
  • Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved.
  • Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality.

Job Location: Gurugram, India

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.